FEM Software Inc. is an operational problem-solving firm based in London, Ontario. We embed inside small businesses, map exactly where they're losing money or time, and implement the right solution — automation, integration, or custom software when nothing else fits.
FEM Software Inc. is an operational problem-solving firm incorporated in London, Ontario. We work with small and mid-sized businesses — the kind where the owner manages the operation and feels every inefficiency directly in the numbers.
We don't sell technology. We solve problems that technology should already be solving. A health clinic losing 30% of appointments because follow-ups weren't automated. A membership association losing $150K/year in uncharged renewals because no existing CRM could handle their specific operation. Those are the problems we fix.
The solution is different every time: sometimes it's connecting two systems that were never integrated. Sometimes it's replacing a manual process with an AI agent. Occasionally it's a custom-built platform because nothing in the market fits. We go with whatever solves the problem fastest at the lowest cost — not what we prefer to build.
Every engagement ends with something running in production. The form depends on the problem — here's the range:
We connect your tools, databases, and platforms so information flows automatically — no manual copy-paste, no data silos, no reconciliation spreadsheets.
Integrations · PipelinesWe map the repetitive work eating your team's time and build automations that execute reliably — every time, without anyone lifting a finger.
RPA · WorkflowsWe audit, fix, and operationalize your CRM so no lead falls through and your pipeline reflects reality — a system your team actually uses.
CRM · Sales OpsWe build the data layer your business needs — live dashboards, automated reports, and a single source of truth you can actually trust to make decisions.
Dashboards · AnalyticsWe call our approach Forward Deployed Engineering. It means we embed directly inside your operation — with access to your real tools, real data, and real team — before we recommend or build anything. You can't fix a problem you don't fully understand. Most technology vendors never get past the surface description of the problem. We do.
This matters because the actual problem is almost never what it looks like from the outside. A health professional thought the problem was "clients not confirming appointments." The real problem was a booking system that had no automation capability and a manual process too fragile to keep staffed. The fix wasn't what anyone would have proposed from a requirements document.
We also hold a clear order of preference: automation and configuration first, integration second, custom build only when nothing else fits. Custom software is expensive and slow — we never default to it when a faster solution exists. That discipline is how we deliver real value at prices that make sense for small businesses.
We don't start with a solution in mind. We start with your operation — and let the problem tell us what the right answer is. That's how you avoid paying for the wrong thing.
We try automation, configuration, and integration before we build anything custom. It's faster, cheaper, and often better. We build when nothing else fits — not by default.
No platform lock-in. No ongoing dependency on us. When we're done, the solution is yours — code, configuration, documentation, and the knowledge to run it without us.
We tell you what the right solution is — even when it's simpler than what you expected, even when it means we earn less. That's how trust is built.
Book a free 30-minute call. You describe the problem — the real version, not the polished one. We'll tell you honestly what the right solution looks like and what it would cost. No pitch. No proposal first.
Book a free call →